Links
The Commonwealth Department of Health & Ageing is changing aged care services during 2014/15. Its new name is the Dept. of Social Services and it manages most of the government subsidised programs funded for aged care across Australia ie Commonwealth Home Support Program or CHSP, Community Aged Care Packages (CACP), Respite and Residential Care. This is your first go-to site for Service information across Australia. There are links to other organisations such as those mentioned below, links to forms required for approval for services and to determine charges for such services.
My Aged Care Information line 1800 200 422 |
| The Department for Social Services holds information for consumers as well as professionals in regard to Aged Care.
1300 653 227 |
| Aged Care Assessment Teams
1800 052 222 |
| Centrelink This department of government determines your assets which determine what you will pay for government subsidised services. Older Australians Assistance 132 300 |
| Department of Veterans Affairs
13 32 546 |
| Australian Government Aged Care Quality Agency assess aged care service providers against the Aged Care Quality Standards. You can check the most recent assessments made in Aged Care Facilities across Australia on this site and read about the Aged Care Standards which all services must work by.
1800 288 025 |
| Australian Department of Social Services Aged Care Complaints Scheme. If you have an unresolved issue with a government subsidised service provider you can forward your complaint for external review and investigation.
1800 550 552 |
| The Council of the Ageing (COTA) are the program and policy developers for Government. They advocate for older Australians in many health forums.
08 82 320422 |
| Office of the Public Advocate – Guardianship and Administration orders, Advanced Care Directives information, Formal Advocacy & Decision Making.
1800 800 501 |
| Guardianship Board of South Australia for legal review and appointment of guardians under Guardianship & Administration or Mental Health Act directives.
1300 555 727 |
| Aged Rights Advocacy Service (ARAS) will assist you when you are unhappy about the quality of service you received from a Government funded health provider. They can also provider general information about aged care services, your rights and entitlements and abuse prevention.
1800 700 600 |
| Public Trustee Provider of trustee and executor services, personal estate, investment, taxation, real estate, public education and enduring power of attorney services.
08 82269200 SA OR Rural SA 1800 673 119 |
| Seniors Information Service offers information on social welfare, financial, health, wellbeing and services of support for seniors. The also provide information on aged care services and vacancies in South Australia.
Help Line (08) 8168 8776 |
| Carer Support Organisations. Carers may need respite or personal relief of their caring role to enable them to cope with 24/7 care duties. Organisations provide information, support and carer respite services.For access to search bars:
1800 242 636 all of SA OR 8379 5777 Adelaide |
| Alzheimer’s Australia. For access to all Australian state services of support and information
Dementia Helpline 1800 100 500 |
| Parkinson’s Association |
| Cancer Council Australia. For cancer care and coping with cancer advice and information and services of support |
| Palliative Care Council of Australia. For consumer information on care and services of support when dealing with a life threatening illness.
Australian office 02 62 324 433 |
| Advanced Care Directives. For legal documents to complete substitute decision makers or advanced care directives. |
| Mental Health Services – information and access to resources of supportFor anxiety and depression help:
Beyond Blue: 1300 224 636 |
| Building with Disability Principles – Use this resource link:
|
Information current as of 29/12/2015