When health changes cause a decrease in independence and safety there is immediate upheaval in life. It affects many people, not just the aged person primarily affected. Like the ripples that arise when a rock is thrown into water, there is impact for many and impacts that continue for some time. Sometimes we can plan ahead for change, sometimes it happens suddenly. Our website, our personalised support are here to be used by you – as a self-guide for direction or we can represent your needs and wishes and assess services for you to find the best fit for those needs and wishes. We know it can be very daunting to understand Aged Care options and processes required to access support. And we know that this occurs on top of an already heightened emotional and stressful time during times of sudden change. It is our strong desire to be of help to assist you in any way meaningful to you to reduce the issues and share the tasks with you. We work holistically, that is, in consideration for all aspects of living needs – practical, physical, emotional, psychological, cultural, social, spiritual for we know that if all aspects of life are being catered for to the best of a person’s individual needs, then they will cope more strongly, be more resilient and ultimately able to feel joy and pleasure no matter what their circumstances. We will be adding notes and documents to our ‘blog’ section to reinforce these holistic aspects of healthy happy living – for people of all ages. Accepting help and making the most of a difficult situation doesn’t grow naturally in most of us. Utilising our supports and knowledge helps. We can be part of your central support if you wish.

What We Offer

• Easy to understand up-to-date information on aged care services
• Checklists for assessing care needs and services offering support
• Links to other aged care resources and required processes when services are government subsidised
• Telephone, email, skype or face-to-face consultations
• Personal face-to-face meetings to discuss, plan, review and resolve service needs
• Aged care health information for older people and their carers
• Holistic support to all relevant parties; the older person, their spouse and family, significant others and professional consultants
• Offer care-provider support to family members and significant people with advocacy and support roles
• Companionship and emotional support during periods of change and distress.
• Referral to other professional services such as Financial Advisors, Lawyer, Allied Health Provider such as Dietitian, Physiotherapist etc.
• Guest Speaking or educational presentations within training authority programs of education

“I first met Felicity in a professional capacity whilst working as a Clinical Nurse Consultant at the Tanunda Hospital over twenty years ago, when Felicity set up one of South Australia’s first Rural Palliative Care services.

This service was ground breaking at the time and Felicity’s expertise, knowledge and professionalism made a huge impact on the quality of holistic care that clients in the region received. Her compassion and ability to communicate underpinned everything she did, whether it was with her clients, their families, hospital staff or the medical profession.

Since this time I have continued to follow Felicity’s professional career and have got to know her personally.

From both my professional and personal views, I am delighted Felicity has chosen to start her own business, Aged Care Assistance.

Felicity’s many personal attributes, in particular her ability to empathise and communicate, combined with her extensive Palliative Care experience and Director of Care role at the Tanunda Lutheran Home, places her in the perfect position to be able to guide and assist people as they negotiate the Aged Care system.

Personally, I am reassured that Felicity will be available in a professional capacity to assist me when required, so I will know that any decisions being made for my own parents in the future are the right ones.

I have no hesitation in recommending Felicity’s business, knowing that her clients will be in the best possible hands.”

Sharyn Rogers

Registered Nurse/Registered Midwife
Bachelor of Management Employee Relations
Owner Seppeltsfield Vineyard Cottage and Milhinch Wines