Testimonials

I have known and worked with Felicity for almost 30 years in my roles as both a clinician and manager. I have always found her to be honest, diligent, enthusiastic. ..and above all. ..caring. Her focus and energies were always directed to enhancing the wellbeing of her clients….whatever their situation or condition.

Ray Brougham
RN, MHN

“I first met Felicity in a professional capacity whilst working as a Clinical Nurse Consultant at the Tanunda Hospital over twenty years ago, when Felicity set up one of South Australia’s first Rural Palliative Care services.

This service was ground breaking at the time and Felicity’s expertise, knowledge and professionalism made a huge impact on the quality of holistic care that clients in the region received. Her compassion and ability to communicate underpinned everything she did, whether it was with her clients, their families, hospital staff or the medical profession.

Since this time I have continued to follow Felicity’s professional career and have got to know her personally.

From both my professional and personal views, I am delighted Felicity has chosen to start her own business, Aged Care Assistance.

Felicity’s many personal attributes, in particular her ability to empathise and communicate, combined with her extensive Palliative Care experience and Director of Care role at the Tanunda Lutheran Home, places her in the perfect position to be able to guide and assist people as they negotiate the Aged Care system.

Personally, I am reassured that Felicity will be available in a professional capacity to assist me when required, so I will know that any decisions being made for my own parents in the future are the right ones.

I have no hesitation in recommending Felicity’s business, knowing that her clients will be in the best possible hands.”

Sharyn Rogers
Registered Nurse/Registered Midwife
Bachelor of Management Employee Relations
Owner Seppeltsfield Vineyard Cottage and Milhinch Wines

“As a volunteer at TLH I have worked periodically over seven years with Felicity when she was Director of Care.  I always found her very approachable, knowledgeable, friendly and helpful in my role as Editor of the TLH newsletter  as well as being associated with Felicity at Volunteers’ meetings and when interacting with Residents and staff members.”

Dorcas Kernich
Lives in Independent Living at TLH, Resident’s Committee past Secretary and Editor of TLH resident newsletter.

“Moving from independent living to a high level of care is not necessarily something many of us have experienced until we find ourselves right in it. And it can be an unsettling, even traumatic, time for all involved. Felicity was Director of Care at Tanunda Lutheran Home when both my father and my mother became residents there. Her vast knowledge in the field of aged care, together with empathy, support, care and follow-up made the transition so much easier.”
Louise Mason
Family member

“I have had reason to appreciate Felicity’s professional skills in the field of Aged Care, which I have accessed on a regular basis over several years on behalf of a family member. I have found her to be reliable, empathetic and efficient at dealing with issues and always in a timely manner. Her knowledge of and network in the field of Aged Care Services and Aged Care gives me confidence to enlist her professional assistance in this field of expertise.”
Christine

I had the pleasure of working with Felicity as her Clinical Manager at Tanunda Lutheran Home for 10 years.
Felicity was an excellent advocate who stood up and spoke for those in her care whose voice was not heard by others. Her focus was always the resident’s physical and emotional needs. Her experience in mental health, community and palliative care was invaluable to the residents and their loved ones.
I have great confidence that Felicity will continue to use her wealth of knowledge and skills to assist clients and their families.
Suzanne Forder RN